Services › Incident and Crisis Management

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No matter how well you prepare, there are always factors outside your control that could interrupt or reduce the quality of service you provide.

Incident management provides a basic process for restoring operations as quickly as possible with minimal adverse impact on business operations.

A well thought through Incident and Crisis Management policy and associated procedures allow you to identify, analyse and correct hazards quickly and with minimal cost.

Orthus can help to you plan, establish, test and administer an effective incident management programme that fits your business and supply chain perfectly.

Services are available for:

• Incident management planning and policy
• Incident identification, root cause analysis and recording
• Incident classification and initial support
• Investigation and diagnosis
• Evidence collection
• Resolution and recovery
• Incident closure
• Ownership, monitoring, tracking, and communication